[Remote] Sales Engineer at TrueML

Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
3+ years of experience in a highly technical role such as Solutions Engineer, Sales Engineer, Technical Consultant, or a development/implementation role with client exposure
Proven ability to gather, document, and translate complex technical requirements into concrete implementation plans
Strong foundational understanding of software development lifecycle (SDLC), data structures, and APIs (REST/GraphQL)
Ability to perform simple scripting or coding tasks (e.g., Python, JavaScript) for demo creation or proof-of-concept development
Exceptional communication skills, both written and verbal, with the ability to simplify technical concepts for executive audiences
Experience working in a SaaS or B2B software environment
A passion for problem-solving and a natural inclination to prioritize technical accuracy over sales urgency
Experience with deployment environments (cloud, on-premise) and security protocols

Responsibilities

Work closely with the Sales team to clearly capture and validate complex technical and business requirements from prospective clients for the Retain product (Requirements Translation)
Translate validated requirements into preliminary, well-defined technical scope documents and initial implementation strategies (Implementation Planning)
Identify and clearly articulate any technical or functional gaps between client needs and the current capabilities of the Retain product to both sales and product leadership (Gap Analysis)
Maintain expert-level understanding of the Retain product architecture, APIs, integration capabilities, and deployment options (Deep Product Knowledge)
Handle basic to intermediate technical tasks that are above the skillset of the Implementation team but necessary for pre-sales validation or initial setup, ensuring a smooth handoff (Implementation Escalation)
Code simple, impactful demos, prototypes, or customized proof-of-concept environments to showcase the product's capabilities and value proposition to prospective clients (Demo & Proof-of-Concept Development)

Skills

Sales Engineering

Requirements Analysis

Implementation Planning

Gap Analysis

Product Architecture

APIs

Integrations

Deployment

Proof-of-Concept

Demo Development

Technical Presentations

Client Communication

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Mental Health Support

Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.

Consumer privacy regulations like GDPR could impact TrueML's operations significantly.

Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.

TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.

True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.

Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.

Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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