Sales Development Representative Intern (Hybrid) at KnowBe4

Clearwater, Florida, United States

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Cybersecurity, Technology, SaaSIndustries

Requirements

Candidates in the greater Tampa Bay area (hybrid role requiring 3 days a week in Clearwater, FL office: Tuesday, Wednesday, Thursday)
Available for the full program dates: May 27 - August 15, 2024 (12 weeks)
Responsible for relocation (if needed) and lodging for the duration of the internship

Responsibilities

Map company structure and verify their information to find workable accounts
Map and identify appropriate contacts from the workable accounts
Learn critical elements of prospecting conversations in preparation for qualification calls
Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
Conduct calls and emails to drive solid demo bookings
Schedule and hand-off demo ready leads to quota carrying Sales Representatives
Learn how to organize, clean, prospect, and maintain our CRM database
Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
Listen to demos of sales calls from Account Executives of varying levels of tenure
Work with cross-functional sales teams to understand the KnowBe4 business model better

Skills

Key technologies and capabilities for this role

Sales DevelopmentSecurity AwarenessPhishing SimulationCustomer EngagementProfessional Development

Questions & Answers

Common questions about this position

Is this internship paid, and what about relocation costs?

This is a paid internship, but the intern is responsible for relocation (if needed) and lodging for the duration.

What is the work arrangement and location for this role?

This is a hybrid role open to candidates in the greater Tampa Bay area, requiring work in the Clearwater, FL office 3 days a week (Tuesday, Wednesday, Thursday).

What skills or experiences are needed for the Sales Development Representative Intern role?

The role is suited for aspiring sales professionals, involving hands-on experience in finding, cleaning, and prospecting new accounts, working alongside current SDRs, and interfacing with Account Executives. No specific prior skills are listed, but interest in sales strategies and techniques is key.

What is the company culture like at KnowBe4?

KnowBe4 values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages employees to be themselves, with fun activities like team lunches, trivia competitions, and local outings whether working remotely or in-person.

What are the best tips for applying to this internship?

Apply as soon as possible due to the large pool of applicants and selection process that can take a few months; KnowBe4 seeks a diverse group of interns to improve the overall experience.

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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