Sales Coordinator II - Corporate at MGM Resorts International

Churu, Rajasthan, India

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, EntertainmentIndustries

High School Diploma or GED (required); Bachelor's Degree (preferred)
1+ years of prior relevant experience in guest service (required)
2+ years of prior administrative experience in hospitality, hotel, or sales function (preferred)
2+ years of prior experience providing administrative support to sales executives and their teams (highly preferred)

Process reservations, confirmations, cancellations, special handling alerts, and amenities
Manage travel advisor requests and act as liaison with property operations teams to execute requests; own inbox and distribute to other departments as needed
Serve as a resource on activities, services, and amenities within the resort
Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining, and coordinate as needed with clients
Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives
Prepare expense reports and maintain files with highly sensitive and confidential information
Provide excellent service consistent with the property's core service standards and brand attributes; maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs
Assist in responding to customer correspondence and requests as needed, and in Executives' absence
Act as a liaison between properties and clients, ensuring exceptional service and support that aligns with the property's core service standards and brand attributes