Sales Associate - Seasonal at GOAT Group

Los Angeles, California, United States

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

At least 1-3 years in a customer-facing role
Passion and knowledge of sneakers and fashion
Approachable, good listener and an enthusiastic brand representative
Effective and quick problem-solver with a keen attention to detail
Positive attitude with a “no task too small or too large” mentality
Entrepreneurial spirit with the desire to exceed sales goals
Ability to relate and identify with Flight Club values

Responsibilities

Maximize sales by delivering excellent customer service, product knowledge and brand history
Provide every customer an elevated and unmatched experience that is uniquely Flight Club
Greet, acknowledge and assist customers throughout their consumer journey
Achieve individual sales goals and contribute to the overall store success
Ensure all sales floor standards are maintained
Consistently seek new sneaker fashion and product knowledge to act as an expert to the customers
Work professionally and build positive relationships with clients and team members
Support the scheduling needs of the business, ensuring that all time and attendance policies are met
Answer store phones with professional phone etiquette while also delivering excellent customer service, product knowledge and brand history via phone
Assist in executing operational tasks to ensure premium service and smooth store functioning
Be a representation of Flight Club's core values inside/outside of the workplace
Remain flexible to perform other duties as assigned

Skills

Key technologies and capabilities for this role

Customer ServiceSalesProduct KnowledgeSneakersFashionPhone EtiquetteProblem-SolvingTeamwork

Questions & Answers

Common questions about this position

What is the hiring range and compensation for this Sales Associate role?

The hiring range for this position is below, plus benefits, though the specific range is not detailed in the provided description. Starting pay is determined by factors including primary work location, role/level, and candidate’s skills.

What benefits are offered for this position?

Benefits include 401K, paid time off, dental, medical, vision, disability, and life insurance options.

Is this a remote position or does it require working in a store?

This information is not specified in the job description.

What skills and experience are required for this Sales Associate role?

Candidates need at least 1-3 years in a customer-facing role, passion and knowledge of sneakers and fashion, strong communication as an approachable listener, quick problem-solving with attention to detail, positive attitude, and an entrepreneurial spirit to exceed sales goals.

What does Flight Club value in its team members and company culture?

Flight Club values enthusiastic, results-driven, team-oriented individuals who represent core values inside and outside the workplace, build positive relationships, and embody an approachable, positive attitude with a 'no task too small or too large' mentality.

GOAT Group

Marketplace for authentic sneakers and apparel

About GOAT Group

GOAT Group operates four brands—GOAT, Flight Club, Grailed, and alias—focused on providing authentic sneakers, apparel, and accessories to a global community of over 50 million members in 170 countries. The company connects buyers and sellers through its platforms, ensuring product authenticity with strict verification processes. Revenue is generated through transaction fees, premium services, and partnerships. GOAT Group stands out in the competitive fashion and streetwear market by catering to sneaker enthusiasts, fashion-forward individuals, and collectors, while leveraging its technological infrastructure to create a secure and seamless marketplace experience.

Bellflower, CaliforniaHeadquarters

2010Year Founded

$479.2MTotal Funding

SERIES_FCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Risks

FTC's $2M penalty may harm GOAT's reputation and consumer trust.

Intensifying competition in sneaker and streetwear markets could erode GOAT's market share.

Integration challenges from Grailed acquisition may distract from GOAT's core operations.

Differentiation

GOAT Group offers a unique marketplace for authentic sneakers and streetwear.

The company operates globally with 13 physical locations and extensive e-commerce platforms.

GOAT ensures product authenticity through rigorous verification processes, enhancing buyer trust.

Upsides

GOAT's $300M funding boosts growth and expansion opportunities in global markets.

Rising sneaker culture expands GOAT's customer base and market potential.

Collaborations with high-profile designers attract fashion-forward consumers to GOAT's platform.

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