SaaS Operations Manager

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Space Technology, Data & Analytics, Software as a Service (SaaS)Industries

Requirements

Candidates should possess a Bachelor's degree in a technically relevant field and have at least 4 years of relevant work experience in a technical project management, vendor management, or similar role. Outstanding communication, negotiation, and facilitation skills are essential, along with strong analytical abilities and an understanding of the software development lifecycle (SDLC). Experience in a SaaS or SaaS-focused role, knowledge of SaaS management platforms (SMPs) like Productiv, and experience creating and maintaining approved application catalogs are considered advantageous.

Responsibilities

The SaaS Operations Manager will oversee the entire lifecycle of SaaS applications, including purchasing, onboarding, licensing, renewals, and off-boarding, ensuring optimal utilization, cost-effectiveness, and compliance. This role involves maintaining a system of record for all SaaS applications, monitoring adoption and spending, managing renewals and supplier relationships, and developing strategies for SaaS spend optimization. The manager will partner with stakeholders across various departments to evaluate and select new software solutions, ensure compliance with cybersecurity, data privacy, legal, and financial requirements, and implement processes for user license lifecycle management.

Skills

SaaS Operations

Software Lifecycle Management

Purchasing

Onboarding

Licensing

Renewals

Off-boarding

Cost Optimization

Compliance

Stakeholder Management

Finance

Procurement

Legal

Product Management

Risk Mitigation

Data Analysis

Planet

High-resolution satellite imagery subscription service

About Planet

Planet captures high-resolution satellite images of the Earth using a fleet of small satellites called Doves. These satellites provide near-daily, detailed imagery across eight different bands, allowing clients to monitor environmental changes, manage resources, plan urban developments, and respond to disasters. The company operates on a subscription-based model, giving clients access to a vast library of images and data analytics tools. This approach ensures consistent revenue as clients require ongoing updates. Planet differentiates itself by offering customized solutions and educational resources through Planet School, helping users effectively utilize their platform. The goal of Planet is to be a leader in the geospatial intelligence market, providing valuable insights through frequent and detailed Earth observation.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$617.1MTotal Funding

IPOCompany Stage

Data & Analytics, AerospaceIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Remote Work Options

Wellness Program

Mental Health Support

Home Office Stipend

Phone/Internet Stipend

Tuition Reimbursement

Equity

Commuter Benefits

Volunteering Paid Time Off

Parental Leave

Risks

Increased competition from companies like Antaris threatens market share.

Recent layoffs may impact operational efficiency and innovation.

Expansion of partnerships may stretch resources, reducing service quality.

Differentiation

Planet operates the largest fleet of Earth-imaging satellites globally.

Their subscription model ensures continuous revenue from diverse sectors.

Planet's AI-driven analytics enhance satellite imagery insights significantly.

Upsides

AI-driven analytics can expand into agriculture and urban planning sectors.

Partnerships with platforms like UP42 enhance data offerings and capabilities.

Smart city management using satellite data offers new revenue streams.

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