Revenue Product Manager at Cents

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Laundry, Garment Care, SMBIndustries

Requirements

Ability to own the roadmap for internal, revenue-driving initiatives focused on tools, processes, and platform enhancements for efficiency, scalability, and ARR/ARPU growth
Experience partnering closely with Revenue Operations, Sales, Customer Success, Finance, and Leadership to identify operational gaps, inefficiencies, and revenue opportunities
Skills in conducting targeted product discovery to understand internal workflows, system dependencies, pain points, and automation opportunities
Proficiency in working with Design to create intuitive internal-facing interfaces, workflows, and tools that boost adoption, onboarding, revenue activities, and transparency
Capability to translate internal business needs into clear, actionable requirements and user stories for engineering teams (in-house and overseas developers)
Experience collaborating daily with engineering to prioritize high-impact work, ensure feasibility, and drive timely delivery
Ability to build, refine, and optimize systems for customer lifecycle visibility, activation/upsell/expansion, billing/pricing/packaging, and process automation
Skills in measuring impact through metrics like team efficiency, time-to-insight, automation, ARR, ARPU, expansion, and retention
Strong cross-functional alignment and communication skills with stakeholders

Responsibilities

Own the roadmap for internal, revenue-driving initiatives, focusing on building tools, processes, and platform enhancements that make Cents more efficient, more scalable, and more effective at driving ARR and ARPU
Partner closely with Revenue Operations, Sales, Customer Success, Finance, and Leadership to understand operational gaps, inefficiencies, and opportunities that hinder revenue growth or internal productivity
Conduct targeted product discovery with internal teams to deeply understand internal workflows, system dependencies, pain points, and opportunities for automation or optimization
Work with Design to create intuitive internal-facing interfaces, workflows, and tools that increase adoption, improve onboarding, accelerate revenue-driving activities, and drive transparency across teams
Translate internal business needs into clear, actionable requirements and user stories for the engineering team (a mix of in-house leads and full-time overseas developers)
Collaborate daily with engineering to prioritize the highest-impact work, ensure feasibility, and drive timely delivery of internal tools and platform capabilities
Build, refine, and optimize systems that enable teams to: improve customer lifecycle visibility; increase activation, upsell, and expansion opportunities; strengthen billing, pricing, and packaging workflows; automate manual or fragmented internal processes
Measure the impact of your work by tracking improvements in team efficiency, time-to-insight, automation, and revenue metrics (ARR, ARPU, expansion, retention, etc.)
Align cross-functional stakeholders by clearly communicating

Skills

Key technologies and capabilities for this role

Product ManagementSaaSRevenue GrowthWorkflow OptimizationSalesCustomer SuccessFinanceBillingActivationLifecycle ManagementExpansionCross-functional Collaboration

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

What is the salary or compensation for the Revenue Product Manager role?

This information is not specified in the job description.

What are the main responsibilities of this role?

You'll own the roadmap for internal revenue-driving initiatives, partner with Revenue Operations, Sales, Customer Success, Finance, and Leadership to address operational gaps, conduct product discovery, and work with Design on intuitive solutions.

What is the company culture like at Cents?

The team consists of passionate technology experts obsessed with supporting and empowering SMBs, with a unique responsibility to elevate the laundry industry, in a fast-growing, profitable startup backed by top investors.

What makes a strong candidate for this Revenue Product Manager position?

Strong candidates will have experience leading product initiatives for revenue growth and operational efficiency, partnering cross-functionally with GTM and Revenue teams, and translating insights into scalable solutions.

Cents

Software solutions for laundromat operations

About Cents

Cents provides software solutions specifically designed for laundromat businesses. Its platform helps laundromat owners streamline their operations and manage their businesses more effectively. One of the key features is pickup and delivery management, which allows owners to offer these services without needing their own drivers or insurance, potentially increasing business volume by 20%. The software consolidates all business data onto a single platform, making it easier for owners to oversee and grow their operations. The user-friendly interface is accessible even to those who are not very tech-savvy. Cents distinguishes itself from competitors with its strong customer support and success team, which is dedicated to helping clients achieve their business goals. The company likely operates on a subscription or usage-based fee model, generating revenue while providing valuable tools that help laundromats save money and expand their services.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$43.8MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Remote Work Options

Paid Holidays

401(k) Company Match

Work-from-home and commuter benefits

Employee Discounts

Mental Health Support

Risks

Increased competition from platforms like CleanCloud and LaundryCard threatens market share.

Integration of third-party delivery services may lead to increased costs for laundromat owners.

Acquisition of Starchup Inc. may cause integration challenges and service disruptions.

Differentiation

Cents integrates payments, employee management, and machine tracking for laundromats and dry cleaners.

The platform offers pickup and delivery management, increasing business volume by 20%.

Cents provides industry-leading customer support, enhancing client satisfaction and business growth.

Upsides

Cents raised $40M in Series B funding, boosting its growth potential.

Partnerships with Uber, DoorDash, and Gopuff enhance delivery services for laundromat owners.

Integration with Reserve with Google increases visibility and customer acquisition for laundromats.

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