Revenue Cycle Management (RCM) Lead

United States

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$90,844 – $106,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare Technology, Mental HealthIndustries

Requirements

Candidates should have at least 3 years of experience as a supervisor in healthcare organizations, with a preference for Revenue Cycle Operations experience including billing healthcare claims, plan benefits, and insurance operations. Strong leadership abilities, a deep understanding of key performance indicators (KPIs) and how to improve them, effective problem-solving skills, adaptability in a fast-paced environment, and a collaborative team-player attitude are essential.

Responsibilities

The Revenue Cycle Management (RCM) Lead is responsible for leading a team of 5-7 specialists to drive operational performance across various revenue cycle functions, including insurance eligibility, claim billing, collections, payment posting, and patient billing. This includes owning RCM operational functions, developing and executing strategies to achieve KPIs, performing root cause analysis on performance issues, designing the team structure, creating hiring plans, and leading special projects to improve efficiency and outcomes.

Skills

Revenue Cycle Management

Team Leadership

Operational Performance

Key Performance Indicators (KPIs)

Root Cause Analysis

Data Analysis

Process Improvement

Hiring Planning

Performance Management

Insurance Eligibility

Claim Billing

Collections

Payment Posting

Patient Billing

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters

2020Year Founded

$144MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Unlimited Paid Time Off

Wellness Program

Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.

Integration challenges with Big Health partnership may affect service delivery.

Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.

The platform ensures quick therapist access, with appointments available within two days.

Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.

Partnerships with Big Health expand service offerings and market reach.

Measurement-informed care system launch enhances patient outcomes and provider attraction.

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