Retail Sales - West Towne Crossing Rack at Nordstrom

Madison, Wisconsin, United States

Nordstrom Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative, and a high level of ownership
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment
  • Ability to work a flexible schedule based on business needs
  • Physical ability: Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, pulling, and handling bulky/awkwardly shaped items (regularly lift up to 10 pounds, occasionally up to 25 pounds; Stock and Fulfillment: frequently up to 25 pounds, occasionally up to 50 pounds)

Responsibilities

  • Collaborate with teammates to create a welcoming and inclusive atmosphere, ensure quick/easy customer experience, and maintain clean/clutter-free store (salesfloor, stockrooms)
  • Work in Sales/Customer Service: Keep salesfloor "runway ready" through re-merchandising and straightening; assist customers with cashiering (POS systems, bagging, handling heavy/bulky items); support fitting rooms (greet/assist, sort/return clothing); sort/return clothing to salesfloor; organize stockrooms, check-in/ticket merchandise; demonstrate expertise in store technologies; adhere to operational/merchandise/asset protection standards; promote Nordstrom Rewards
  • Work in Stock/Fulfillment: Receive/unload freight, unpack/deliver merchandise; fulfill customer orders timely with quality standards; prepare/ship orders per packing/shipping standards; use inventory systems to scan/process/research shipments; maintain clean/organized selling floors/stockrooms; provide general store support (events, backroom organization, markdowns, fixture relocation)

Skills

Key technologies and capabilities for this role

Point-of-SaleCustomer ServiceSalesStock ManagementMerchandisingFitting RoomFreight HandlingOrder FulfillmentAsset Protection

Questions & Answers

Common questions about this position

What are the required skills for this retail sales position?

The role requires clear, effective communication with strong interpersonal skills, accountability, initiative and a high level of ownership, organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.

Is this a remote position or does it require working in the store?

This is an in-store retail position at West Towne Crossing Rack requiring continuous physical movement for 6-8 hours per shift, including bending, twisting, and handling merchandise.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the work environment like at Nordstrom Rack?

It's a fast-paced, high-energy environment where you'll continuously move and collaborate with teammates to create a welcoming and inclusive atmosphere, keep the store clean, and ensure a quick customer experience.

What makes a strong candidate for this position?

Strong candidates have clear communication and interpersonal skills, take initiative with high ownership, strong organizational abilities, attention to detail, can prioritize tasks in a fast-paced setting, and are able to work a flexible schedule with physical demands.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters
N/AYear Founded
$16MTotal Funding
N/ACompany Stage
Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.
Economic uncertainty could reduce consumer spending on luxury items, affecting sales.
Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.
The company is committed to environmental sustainability and community support.
Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.
The Nordy Club enhances customer savings and loyalty through exclusive benefits.
Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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