Retail Sales - The Shops at Mission Viejo at Nordstrom

Mission Viejo, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Excellent communication and people skills
Self-motivated, goal-oriented focus
Strong interest in using networking and technology to achieve sales goals
Ability to excel in a team environment
Ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through
Ability to work a flexible schedule based on business needs
Physical ability for continuous movement 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, pulling, handling bulky/awkward items, lifting up to 25 pounds regularly and occasionally up to 50 pounds (Stock/Logistics only)

Responsibilities

Set and achieve sales goals for in-store and digital selling using tools like text and social media
Build lasting relationships with customers
Provide the best service to customers on their terms
Give honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build expertise
Work with the team to keep the department customer-ready (filling orders, stocking, re-merchandising, price markdowns, light cleaning)
Grow relationships by opening new Nordstrom Rewards program accounts
Be flexible to occasionally perform work/duties in other departments

Skills

Key technologies and capabilities for this role

salescustomer servicefashion stylingdigital sellingsocial mediamerchandisingstockingteamworkcommunicationorganization

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer to employees?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.

Is this a remote position or does it require working in-store?

This is an in-store retail sales position at The Shops at Mission Viejo requiring continuous movement for 6-8 hours per shift, stocking, and assisting customers on-site.

What skills are required for the Retail Sales position?

Required skills include excellent communication and people skills, a self-motivated goal-oriented focus, ability to use networking and technology for sales, excelling in a team environment, prioritizing tasks in a fast-paced setting, organization, follow-through, and flexible scheduling.

What is the work schedule like for this role?

The hours and schedule vary by week based on business needs, with flexibility required and occasional duties in other departments.

What makes a strong candidate for this sales position?

A strong candidate is passionate about fashion and styling, has excellent communication skills, is self-motivated with a goal-oriented focus, thrives in a fast-paced team environment, and can use digital tools like text and social media to build customer relationships.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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