Retail Sales Technician at Allurion

Kansas City, Missouri, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer ElectronicsIndustries

Requirements

1+ years of customer service/retail sales experience
6+ months of experience with product service support or technology repair (preferred)
Basic knowledge of mobile devices and operating systems
Ability to work a flexible retail schedule, including weekends and holidays
Demonstrated ability to multitask efficiently in a fast-paced environment
A passing background check (criminal and drug test)
Customer service-focused and enjoy troubleshooting and repairing tech devices
Great at talking with customers and can make sales in a retail environment

Responsibilities

Provide technical expertise, troubleshoot, and repair customer electronic devices
Be the face of Asurion and deliver award-winning, personalized customer experiences
Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers
Upsell Asurion product and achieve sales goals
Contribute & support in market, based on needs of the business and store locations
Efficiently multitask in a dynamic retail environment
Self-manage and set priorities
Demonstrate integrity in serving, solving and selling: listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values

Skills

customer service

tech troubleshooting

device repair

sales

upselling

multitasking

Allurion

Non-surgical weight loss balloon solutions

About Allurion

Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.

Natick, MassachusettsHeadquarters

2009Year Founded

$112.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, HealthcareIndustries

201-500Employees

Benefits

Paid Vacation

Remote Work Options

Phone/Internet Stipend

Professional Development Budget

Risks

Allurion Balloon lacks U.S. approval, limiting market expansion and revenue potential.

Reliance on digital tools faces competition from evolving technology and digital health solutions.

Debt financing reliance poses risks if revenue growth doesn't meet expectations.

Differentiation

Allurion Balloon offers non-surgical weight loss without endoscopy or anesthesia.

Comprehensive digital tools support weight loss, enhancing patient and provider engagement.

Global market reach with innovative, non-invasive obesity management solutions.

Upsides

$48M financing reduces interest expenses, extends debt maturity, and boosts financial stability.

Launch of Virtual Care Suite in the U.S. strengthens market presence and support.

Experienced executives like Keith Johns enhance leadership and international strategies.

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