Retail Sales Part Time at BJ's Wholesale Club

Sennett, New York, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Acts with honesty and integrity
  • Leads with the member in mind to address concerns and escalate as appropriate
  • Ensures a safe and positive environment for members and team
  • Embraces inclusion and diversity through collaboration and respect
  • Works as a team to achieve goals
  • Moves with speed and agility
  • Innovates and adapts
  • Maintains a friendly and positive attitude
  • Exhibits clear understanding of all BJ’s Membership options and Co-Brand credit card
  • Understands how to access and read production and/or financial performance reporting for the department

Responsibilities

  • Execute Acquisition 365
  • Renew, upgrade, and cross-sell BJ’s Loyalty Programs
  • Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
  • Provide excellent and efficient member service
  • Carry out job functions and responsibilities as assigned
  • Support the application of club policies, procedures, and compliance
  • Strive for flawless execution and hold accountable
  • Deliver service excellence through all points of contact
  • Resolve and deescalate member concerns
  • Commit daily to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
  • Work as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized)
  • Promote BJ’s value proposition regarding acquisition, retention, perks, and Member experience
  • Convert potential members by actively pitching all membership programs in accordance with company policies and practices
  • Sell BJ’s membership products to potential new and existing members with high energy and determination
  • Drive toward goal achievement defined by business benchmarks and results
  • Deliver superior customer service as first line point-of-contact regarding membership and credit card applications

Skills

Key technologies and capabilities for this role

Customer ServiceSalesMerchandise ReturnsExchangesLoyalty ProgramsCross-Selling

Questions & Answers

Common questions about this position

What benefits are offered for this part-time retail sales position?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision, HSA, and FSA options, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this retail sales position remote or on-site?

This information is not specified in the job description.

What skills are required for the Retail Sales Part Time role?

Key responsibilities include executing BJ’s Loyalty Programs like acquisition, renewing, upgrading, and cross-selling, handling merchandise returns, exchanges, pick-ups, and customer service inquiries, while providing excellent member service.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, respect, speed, agility, innovation, and maintaining a friendly positive attitude while prioritizing member service.

What makes a strong candidate for this retail sales position?

Strong candidates carry out assigned functions, support club policies and compliance, deliver service excellence, resolve member concerns, ensure a safe positive environment, commit to GOLD Member Standards like Greet, Anticipate, Appreciate, and work as a team to uphold club standards.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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