Retail Sales Associate Part Time at BJ's Wholesale Club

North Bergen, New Jersey, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic math skills and ability to handle cash transactions
  • Availability to work a variety of shifts, including evenings and weekends
  • Ability to lift up to 25 pounds and stand for long periods
  • High school diploma or equivalent required
  • Valid driver's license (if applicable)
  • Ability to work in a retail environment
  • Basic knowledge of Microsoft Office

Responsibilities

  • Execute Acquisition 365, renew, upgrade, and cross-sell BJ's Loyalty Programs
  • Process merchandise returns, exchanges, and pick-ups
  • Provide excellent and efficient member service
  • Support the application of club policies, procedures, and compliance
  • Carry out job functions and responsibilities as assigned
  • Resolve and deescalate member concerns
  • Ensure a safe and positive environment for members and colleagues
  • Maintain a friendly and positive attitude
  • Meet daily commitment to GOLD Member Standards
  • Work collaboratively with team members to achieve goals
  • Maintain accurate and visible signage
  • Understand and follow production and financial performance reporting for department
  • Convert potential members by actively and effectively pitching membership programs
  • Sell BJ's membership products to potential new and existing members
  • Deliver superior customer service to members
  • Follow tax-exempt/resale membership policies and procedures
  • Resolve member concerns in a courteous and timely manner
  • Escalate issues to PIC and MOD when necessary
  • Assist with BOPIC (Buy Online and Pick Up In Club) orders for members

Skills

Key technologies and capabilities for this role

Customer ServiceSalesMerchandise ReturnsCross-SellingLoyalty ProgramsCashiering

Questions & Answers

Common questions about this position

What benefits are offered to part-time Retail Sales Associates at BJ's Wholesale Club?

Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).

Is this Retail Sales Associate position remote or on-site?

This information is not specified in the job description.

What are the main responsibilities for this role?

Responsibilities include executing Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyalty Programs, handling merchandise returns, exchanges, pick-ups, general customer service inquiries, and providing excellent member service.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic, emphasizing flawless execution, accountability, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and commitment to GOLD Member Standards.

What makes a strong candidate for the Retail Sales Associate role?

Strong candidates demonstrate a friendly and positive attitude, ability to deliver service excellence, resolve member concerns, work collaboratively as a team, maintain club standards like cleanliness and organization, and understand business performance reporting.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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