Sales Associate (Remote)
VoltusSalary not specified
Full Time
Entry Level & New Grad
Retail Sales Associate Part Time at BJ's Wholesale Club
Pineville, Louisiana, United States
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries
Requirements
- Availability Friday through Sunday between 4pm and 9:30pm (part-time)
- Ability to carry out job functions as assigned and support club policies, procedures, and compliance
- Acts with honesty, integrity, and leads with the member in mind
- Ensures a safe and positive environment; embraces inclusion and diversity
- Works as a team with collaboration, respect, speed, and agility
- Maintains a friendly and positive attitude
- Understands how to access and read production and/or financial performance reporting for the department
- Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Responsibilities
- Execute Acquisition 365, renew, upgrade, and cross-sell BJ’s Loyalty Programs
- Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
- Provide excellent and efficient member service
- Promote BJ’s value proposition regarding acquisition, retention, perks, and Member experience
- Convert potential members by actively pitching all membership programs per company policies
- Sell BJ’s membership products to new and existing members with high energy
- Drive toward goal achievement based on business benchmarks
- Exhibit clear understanding of all BJ’s Membership options and Co-Brand credit card
- Deliver superior customer service as a first line point of contact
- Resolve and deescalate member concerns
- Maintain GOLD club standards: Fast, Friendly, Full, Fresh, Clean; Grand opening look daily
- Ensure all items are stocked, promotional plans executed, visible accurate signage, and club clean/organized inside and out
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered to part-time Retail Sales Associates?
Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision options, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.
Is this a remote position or does it require on-site work?
This is a part-time on-site position requiring work Friday through Sunday between 4pm and 9:30pm at the BJ’s Wholesale Club location.
What are the main responsibilities or skills needed for this role?
Responsibilities include executing Acquisition 365, renewing and upgrading BJ’s Loyalty Programs, handling merchandise returns, exchanges, pick-ups, and general customer service inquiries while providing excellent member service.
What is the company culture like at BJ’s Wholesale Club?
The culture emphasizes teamwork, purpose, flawless execution, honesty, integrity, inclusion, diversity, collaboration, speed, agility, innovation, and delivering GOLD Member Standards with a positive attitude and member-first focus.
What makes a strong candidate for this Retail Sales Associate position?
Strong candidates demonstrate excellent customer service skills, ability to handle member concerns with speed and a positive attitude, commitment to team collaboration, and adherence to club policies and GOLD standards.
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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