Retail Sales Associate Part Time at BJ's Wholesale Club

Bel Air, Maryland, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Must have open availability
Exhibits clear understanding of all BJ’s Membership options and Co-Brand credit card
Maintain a friendly and positive attitude
Acts with honesty and integrity
Embrace inclusion and diversity, working with collaboration and respect
Understand how to access and read production and/or financial performance reporting for your department

Execute Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyalty Programs
Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
Provide excellent and efficient member service
Promote BJ’s value proposition regarding acquisition, retention, perks, and the Member experience
Convert potential members by actively pitching all membership programs in accordance with company policies and practices
Sell BJ’s membership products to potential new and existing members with high energy and determination
Drive toward goal achievement, defined by business established benchmarks and results
Deliver superior customer service to Members as a first line point-of-contact
Carry out job functions and responsibilities as assigned, supporting club policies, procedures, and compliance
Greet, Anticipate, Appreciate (GAA) members
Resolve and deescalate member concerns
Ensure a safe and positive environment for members and team
Work as a team to deliver GOLD club standards daily, including Grand Opening Look (GOL), stocking items, executing promotional plans, maintaining visible accurate signage, and keeping clean and organized
Lead with the member in mind, addressing concerns and escalating as appropriate