Floorplan Sales Associate
LendbuzzSalary not specified
Full Time
Mid-level (3 to 4 years)
Retail Sales Associate Part Time at BJ's Wholesale Club
Bridgeville, Pennsylvania, United States
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries
Requirements
- Must be available Tuesday 4-9, Friday 4-9, Saturday 4-9
- Carry out job functions and responsibilities as assigned
- Support the application of club policies, procedures, and compliance
- Act with honesty and integrity, lead with the member in mind, address and escalate concerns as appropriate
- Ensure a safe and positive environment for members and team members
- Embrace inclusion and diversity, working with collaboration and respect
- Work as a team to achieve goals
- Move with speed and agility, innovate, and adapt
- Maintain a friendly and positive attitude
- Understand how to access and read production and/or financial performance reporting for the department
- See the connection between consistent execution and business impact
Responsibilities
- Execute Acquisition 365, renew, upgrade, and cross-sell BJ’s Loyalty Programs
- Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
- Provide excellent and efficient member service
- Promote BJ’s value proposition regarding acquisition, retention, perks, and the Member experience
- Convert potential members by actively pitching all membership programs in accordance with company policies and practices
- Sell BJ’s membership products to potential new and existing members with high energy and determination
- Drive toward goal achievement based on business benchmarks and results
- Exhibit clear understanding of all BJ’s Membership options and Co-Brand credit card
- Deliver superior customer service as a first line point of contact
- Deliver service excellence through all points of contact, resolve and deescalate member concerns
- Commit daily to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
- Work as a team to deliver GOLD club standards daily, including Grand Opening Look, stocking items, executing promotional plans, maintaining visible accurate signage, and keeping clean and organized inside and out
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered to part-time Retail Sales Associates at BJ's Wholesale Club?
Benefits include weekly pay, free BJ’s Memberships, generous paid time off, flexible health benefits, 401(k) retirement savings plan with company match, and employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.
Is this Retail Sales Associate position remote or in-office?
This is a part-time in-store retail position requiring availability on specific shifts: Tuesday 4-9, Friday 4-9, and Saturday 4-9.
What skills are required for the Retail Sales Associate role?
Key responsibilities include executing Acquisition 365, renewing and upgrading BJ’s Loyalty Programs, handling merchandise returns, exchanges, pick-ups, and providing excellent member service with a focus on speed, honesty, integrity, and customer de-escalation.
What is the company culture like at BJ's Wholesale Club?
The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, speed, agility, innovation, and delivering GOLD Member Standards with a positive attitude.
What makes a strong candidate for this Retail Sales Associate position?
Strong candidates demonstrate availability for the required shifts, a commitment to excellent member service, ability to resolve concerns, work collaboratively in a team, and uphold club policies with speed, honesty, and a positive attitude.
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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