Retail Sales Associate Part Time at BJ's Wholesale Club

Bel Air, Maryland, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Must be available Sunday 12pm-8:15pm, Monday/Tuesday 2pm-10:15pm
Exhibits clear understanding of all BJ’s Membership options and Co-Brand credit card
Understand how to access and read production and/or financial performance reporting for your department
Acts with honesty and integrity, leads with the member in mind, embraces inclusion and diversity, maintains a friendly and positive attitude
Availability for part-time employment

Execute Acquisition 365, renew, upgrade, and cross-sell BJ’s Loyalty Programs
Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
Provide excellent and efficient member service
Promote BJ’s value proposition regarding acquisition, retention, perks, and the Member experience
Convert potential members by actively pitching all membership programs in accordance with company policies and practices
Sell BJ’s membership products to potential new and existing members with high energy and determination
Drive toward goal achievement defined by business benchmarks and results
Deliver superior customer service to Members as a first line of support
Greet, Anticipate, Appreciate (GAA) members and deliver GOLD Member Standards
Ensure a safe and positive environment, resolve and deescalate member concerns
Maintain club standards: Grand opening look daily, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out
Carry out job functions as assigned, support club policies, procedures, and compliance
Work as a team to achieve goals, innovate, adapt, and move with speed and agility