Retail Sales Associate (Electronics Repair) at Allurion

Plainfield, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Electronics RepairIndustries

Requirements

1+ years of customer service/retail sales experience
6+ months of experience with product service support or technology repair (preferred)
Basic knowledge of mobile devices and operating systems
Ability to work a flexible retail schedule, including weekends and holidays
Demonstrated ability to multitask efficiently in a fast-paced environment
A passing background check (criminal and drug test)
Customer service-focused and enjoy troubleshooting and repairing tech devices
Great at talking with customers and can make sales in a retail environment

Responsibilities

Provide technical expertise, troubleshoot, and repair customer electronic devices
Be the face of Asurion and deliver award-winning, personalized customer experiences
Enhance customer experience with ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers
Upsell Asurion product and achieve sales goals
Contribute & support in market, based on needs of the business and store locations
Efficiently multitask in a dynamic retail environment
Self-manage and set priorities
Demonstrate integrity in serving, solving and selling: listen to customer’s needs, provide accurate information, and conduct in line with Asurion's values

Skills

Key technologies and capabilities for this role

Customer ServiceElectronics RepairTroubleshootingSalesUpsellingTechnical SupportMultitasking

Questions & Answers

Common questions about this position

What is the starting pay and bonus potential for this role?

Starting pay is $16.25 per hour plus uncapped sales and repair incentives, with average incentive potential of $546/month and unlimited earning potential.

Is this a remote position or does it require in-store work?

This is an in-store retail position requiring work in retail stores with a flexible schedule including weekends and holidays.

What skills and experience are required for the Retail Sales Technician role?

Required are 1+ years of customer service/retail sales experience, basic knowledge of mobile devices and operating systems, and ability to multitask in a fast-paced environment; 6+ months of technology repair experience is preferred.

What is the company culture like at uBreakiFix by Asurion?

The culture emphasizes teamwork, integrity in serving, solving, and selling, great customer service, and aligning with Asurion's values while bringing ideas to leaders.

What makes a strong candidate for this position?

Strong candidates are customer service-focused, enjoy troubleshooting and repairing tech devices, excel at talking with customers, making sales in retail, and can multitask efficiently.

Allurion

Non-surgical weight loss balloon solutions

About Allurion

Allurion focuses on managing obesity through its unique weight loss solution. The Allurion Balloon is a non-surgical weight loss balloon that can be placed and removed without the need for surgery, endoscopy, or anesthesia. This product is part of the Allurion Program, which includes digital tools like the Allurion Mobile App, Allurion Insights for clinicians, and connected devices such as a scale and health tracker. This combination allows patients and healthcare providers to effectively monitor and manage weight loss. Allurion differentiates itself from competitors by offering a comprehensive program that integrates both the balloon and digital health tools, providing ongoing support for users. The company's goal is to help individuals struggling with obesity achieve sustainable weight loss in a safe and effective manner.

Natick, MassachusettsHeadquarters

2009Year Founded

$112.4MTotal Funding

POST_IPO_EQUITYCompany Stage

Consumer Software, HealthcareIndustries

201-500Employees

Benefits

Paid Vacation

Remote Work Options

Phone/Internet Stipend

Professional Development Budget

Risks

Allurion Balloon lacks U.S. approval, limiting market expansion and revenue potential.

Reliance on digital tools faces competition from evolving technology and digital health solutions.

Debt financing reliance poses risks if revenue growth doesn't meet expectations.

Differentiation

Allurion Balloon offers non-surgical weight loss without endoscopy or anesthesia.

Comprehensive digital tools support weight loss, enhancing patient and provider engagement.

Global market reach with innovative, non-invasive obesity management solutions.

Upsides

$48M financing reduces interest expenses, extends debt maturity, and boosts financial stability.

Launch of Virtual Care Suite in the U.S. strengthens market presence and support.

Experienced executives like Keith Johns enhance leadership and international strategies.

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