Retail Parts Pro at Advance Auto Parts

Pigeon Forge, Tennessee, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsbattery installationbattery testingwiper installsinventory managementcycle countsASE P2 certifiedautomotive diagnosticstroubleshooting

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the key skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and strong communication skills.

What does a Retail Parts Pro do on a daily basis?

Primary responsibilities include providing GAS2 selling experience, achieving sales goals, managing DIY services like battery installation, ensuring customer service standards, and handling key holder duties.

What success factors are important for this role?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory systems, parts and automotive knowledge, and advanced selling skills for DIY customers.

What is the compensation for this position?

This information is not specified in the job description.