ServiceNow

Retail GTM Senior Manager, EMEA

Munich, Bavaria, Germany

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Biotechnology, Cloud Computing, AIIndustries

Requirements

The ideal candidate possesses authentic industry expertise, a mature and strategic viewpoint, and is visionary with the art of the possible, being fact-based and objective. They should leverage their existing network and build new trusted relationships with customer and partner executives, collaborating with sales leaders to significantly contribute to revenue growth in top retail accounts.

Responsibilities

The Senior Manager of Retail GTM EMEA will identify and adapt ServiceNow Retail solutions for the EMEA retail market by collaborating with customer-centric industry transformation sales teams and core functions. This role involves developing and nurturing strategic opportunities with existing and potential strategic retail clients, serving as the primary contact for related pursuits, and engaging with senior and C-suite stakeholders. Responsibilities include enhancing messaging, communications, and experiences with an industry-specific perspective, addressing customer challenges, developing integrated sector/geo strategy, and managing time across top customer opportunities. Key areas include customer-focused pipeline development, sales-oriented pipeline progression, partner development and execution, analyzing and reporting on the business, and industry strategy and team leadership development.

Skills

Go to Market Strategy
Retail Industry Expertise
Sales Enablement
Account Management
Solution Selling
Stakeholder Management
EMEA Market Knowledge
AI Technology
Cloud Platforms
Customer Success
Marketing
Product Management
Implementation Partners

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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