Customer Success Specialist - Modern Retail
CDK GlobalSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
RetailIndustries
Requirements
Candidates should have prior retail sales, cashier, or customer-focused experience preferred, and the ability to stand, bend, stoop, reach, push, pull, and lift 15 to 35 lbs. items occasionally, as well as the ability to stand, walk, and perform repetitive motions for short periods of time.
Responsibilities
The Customer Service Specialist will greet customers, proactively understand their needs, create an exceptional shopping experience, serve as a primary customer service provider, provide register coverage, assist with scheduling and workflow, uphold merchandising standards, promote company programs, adhere to company policies, maintain confidentiality, create an inclusive store environment, and perform other tasks as assigned by management.
Skills
Customer Service
Retail Sales
Cashier
Communication
Problem-Solving
Teamwork
Merchandising
Dick's Sporting Goods
Retailer of sporting goods and apparel
About Dick's Sporting Goods
DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.
Key Metrics
Coraopolis, PennsylvaniaHeadquarters
1948Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees