Resident Chef (Sur La Table) at CSC Generation

Miami, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Culinary EducationIndustries

Requirements

Culinary talent and expertise in leading cooking classes
Business acumen to drive sales and analyze performance metrics
Teaching skills to inspire customers and teams
Leadership abilities to recruit, mentor, and retain high-performing teams
Knowledge of food safety standards, local health codes, and sanitation regulations
Ability to handle liquor, wine, and beer in compliance with state and location regulations
Commitment to staying current on products through training and resources

Responsibilities

Recruit, mentor, and retain a high-performing culinary and retail team
Lead, coach, and inspire associates to exceed performance expectations and maintain positive team culture
Conduct performance evaluations, provide feedback, and create development plans
Represent the brand by creating memorable, educational cooking experiences
Ensure outstanding cooking class experiences by following recipes and game plans while holding employees accountable
Work with store leadership to increase foot traffic and engagement through classes and events
Maintain expertise on products and engage in training
Lead a customer-focused culture in kitchen and retail areas
Oversee, address, and take responsibility for all customer feedback on the culinary program
Drive sales growth through strategies for culinary and retail business
Analyze daily key performance metrics to optimize store performance
Meet or exceed culinary and retail goals measured by KPIs like class sign-ups, sales volume, transaction value, conversion rates, and reviews
Manage daily operations ensuring compliance with food safety, health codes, and sanitation
Maintain inventory, minimize shrink, and control expenses

Skills

Key technologies and capabilities for this role

Culinary ExpertiseTeam LeadershipCooking InstructionCustomer ExperiencePerformance ManagementRecruitmentMentoringSales DrivingBrand Representation

Questions & Answers

Common questions about this position

What is the salary or compensation for the Resident Chef position?

This information is not specified in the job description.

Is this a remote position or does it require working in a store?

This is an in-store role requiring presence at Sur La Table locations to lead cooking classes, manage teams, and oversee the culinary program.

What key skills are required for the Resident Chef role?

The role requires culinary talent, business acumen, teaching skills, leadership in recruiting and mentoring teams, and expertise in delivering customer experiences through cooking classes.

What is the company culture like at Sur La Table?

The culture emphasizes creating happiness through cooking and sharing good food, fostering a positive team culture, and upholding a customer-focused, Guest Obsessed standard with excellence in service.

What makes a strong candidate for the Resident Chef position?

Strong candidates demonstrate leadership in building high-performing culinary teams, expertise in leading engaging cooking classes, and the ability to drive sales while ensuring exceptional customer experiences.

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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