Resident Chef (Sur La Table) at CSC Generation

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Culinary talent and expertise in leading cooking classes
Business acumen to drive sales and analyze performance metrics
Teaching skills to inspire customers and teams
Ability to recruit, mentor, and retain high-performing teams
Knowledge of food safety standards, local health codes, and sanitation regulations
Experience handling inventory, expenses, and compliance (including liquor/wine/beer where applicable)
Strong leadership, coaching, and customer service skills
Ability to stay current on products and training resources

Responsibilities

Recruit, mentor, and retain a high-performing culinary and retail team
Lead, coach, and inspire associates to exceed performance expectations and maintain positive team culture
Conduct performance evaluations, provide feedback, and create development plans
Create memorable, educational cooking class experiences following recipes and game plans
Represent the brand by inspiring customer loyalty and repeat visits
Work with store leadership to increase foot traffic through classes and events
Ensure exceptional customer experience and Guest Obsessed culture in kitchen and retail
Oversee and address all customer feedback related to the culinary program
Drive sales growth through strategies enhancing culinary and retail business
Analyze daily key performance metrics (e.g., class sign-ups, sales volume, conversion rates, reviews) to optimize performance
Meet or exceed culinary and retail goals
Manage daily operations, inventory, shrink, and expenses
Ensure compliance with food safety, health codes, and sanitation regulations

Skills

Culinary Leadership

Cooking Classes

Team Mentoring

Recruiting

Performance Evaluations

Customer Experience

Teaching Skills

Business Acumen

Retail Operations

Team Coaching

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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