Resident Chef (Sur La Table) at CSC Generation

Skokie, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Blend of culinary talent, business acumen, and teaching skills

Responsibilities

Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth
Create a welcoming and inspiring environment that enhances customer loyalty
Ensure an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution
Work with store leadership to increase foot traffic and store engagement through cooking classes and private events
Remain knowledgeable by staying up-to-date on products, utilizing available training, and seeking additional resources as needed
Ensure exceptional customer experience by leading a customer-focused culture
Oversee, address, and take responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty
Drive sales growth by developing and implementing strategies to enhance the culinary business
Analyze key performance metrics daily and leverage insights to optimize store performance
Ensure achievement of sales goals and financial targets through effective merchandising

Skills

Leadership

Team Development

Recruitment

Performance Evaluation

Customer Experience

Sales Strategy

Business Performance

Culinary Instruction

Cooking Classes

Performance Metrics

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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