Medical Assistant Program - Live Instructor

The Company

At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.

Overview

Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program.

Responsibilities

• Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each.
• Prepare independently for live sessions (up to 4 additional hours per week).
• Develop and modify lecture decks as needed.
• On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions.
• Gamify learning by introducing tools like Kahoot into live sessions.
• On the 2 exam study weeks, additional office hours may be requested.
• Respond to student messages through our Course Advisors (by email) that require medical assisting expertise, within a given SLA.
• Monitor Canvas discussion boards for weekly student responses and questions.
• Assignment grading per week may also be required.

Subject Matter Expertise

Armed with an understanding of best practices and various approaches to delivering CCMA-aligned education online, apply your subject matter expertise in:

• Critical clinical skill development, to train certified clinical MAs
• Medical Terminology and Anatomy & Physiology
• Healthcare Administration
• Clinical Communication best practices
• Appropriate depth of content for entry-level MA training
• MA scope of practice
• How to recreate skill-based training outside of a lab or clinical environment, while students learn at home.
• An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training.

Potential Additional Responsibilities

You may be called upon to:

• Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed.
• Other needs as they arise.

Qualifications

• Experience working as a CCMA or CMA in a clinical setting.
• Experience training Clinical Medical Assisting online.
• 5-10 years of total professional experience, at minimum.
• Experience using online teaching tools (eg: Canvas, Zoom).
• Strong presentation and facilitation skills among large audiences.
• Strong student empathy and excellent communication skills.
• You live and work in the US.

Pay

Up to $40 an hour pending location and experience.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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