Resident Chef (Sur La Table) at CSC Generation

Cincinnati, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Culinary talent and expertise in leading cooking classes and following recipes/game plans
Business acumen to drive sales growth and analyze performance metrics (e.g., second-class sign-ups, retail sales, conversion rates, Google reviews)
Teaching and leadership skills to mentor, coach, and develop high-performing teams
Strong customer service focus to deliver exceptional, guest-obsessed experiences and handle feedback
Knowledge of food safety standards, local health codes, sanitation regulations, and compliance for handling liquor/wine/beer
Ability to stay current on products through training and independent resources
Full-time availability

Responsibilities

Recruit, mentor, retain, lead, coach, and inspire culinary and retail teams to exceed performance expectations and foster positive culture
Conduct performance evaluations, provide feedback, and create development plans
Lead engaging cooking classes and private events to create memorable experiences, inspire loyalty, and increase foot traffic
Represent brand/culture, ensure outstanding class execution, and maintain customer-focused culture in kitchen and retail
Oversee and address all customer feedback related to the culinary program
Develop/implement sales strategies, analyze daily KPIs, and meet/exceed culinary/retail goals
Manage daily operations, inventory, expenses, minimize shrink, and ensure compliance with safety regulations

Skills

Culinary Expertise

Team Leadership

Cooking Classes

Customer Experience

Performance Management

Recruitment

Mentoring

Retail Operations

Brand Representation

Sales Driving

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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