Research Manager at Two Circles

Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Technology, SaaSIndustries

Requirements

Quick learner, self-starter, and strategic thinker with strong execution skills
Familiarity with DIY research tools and software (e.g., SurveyMonkey, Toluna Start, UserTesting, DisplayR) or tech-savvy with ability to learn quickly
Ability to work closely with research agencies when required
Report to the Head of Research and Trends

Responsibilities

Lead Brand Health, NPS, and CES research initiatives on an ongoing basis for Singapore, Pakistan, and beyond
Lead other customer and consumer research initiatives for current markets and potential new global markets as required
Fulfill monthly, quarterly, and annual management reporting requirements for Brand Health, CES, and NPS programs
Discover and understand stakeholder research needs
Formulate well-thought-out research plans
Build clear, efficient, but realistic project timelines and manage stakeholder expectations
Manage vendor relationships if applicable
Build business-relevant analysis plans
Go beyond the obvious to investigate data from different lenses and uncover deep underlying insights
Write clear analytical storylines and build appropriate visualizations to bring insights to life
Present insights in a clear and engaging manner to stakeholders to inspire actions
Build syntheses of earnings from internal research and external sources
Build and maintain best practices in brand, communication, and experience measurement
Contribute to the monthly Research and Trends newsletter
Support the Research and Trends team to build thought leadership within and outside Circles.Life (e.g., research newsletter, research synthesis, external research thought leadership blog)
Work closely with commercial, partnership, product, and marketing managers to uncover unique competitive insights into current and prospect customers that drive business outcomes

Skills

Key technologies and capabilities for this role

Market ResearchCompetitive AnalysisCustomer InsightsTrend AnalysisData AnalysisPartnership ManagementProduct ResearchMarketing Insights

Questions & Answers

Common questions about this position

What type of employment is this position?

This is a full-time position.

Is this role remote or office-based?

This information is not specified in the job description.

What skills are required for the Research Manager role?

The role requires being a quick learner, self-starter, and strategic thinker with strong execution skills, familiarity with DIY research tools like SurveyMonkey, Toluna Start, UserTesting, and DisplayR (or tech-savviness to learn them quickly), and experience leading Brand Health, NPS, and CES research.

What is the reporting structure for this role?

The Research Manager will report to the Head of Research and Trends and work closely with commercial, partnership, product, and marketing managers.

What makes a strong candidate for this Research Manager position?

Strong candidates are quick learners, self-starters, and strategic thinkers who execute without hesitation, with familiarity in research tools or tech-savviness, and experience leading customer research initiatives.

Two Circles

Sports marketing agency leveraging data analytics

About Two Circles

Two Circles operates as a sports marketing agency that focuses on using data to assist sports organizations in increasing their revenue and understanding their fan base. The company has eight offices around the world, including locations in major cities like London, New York, and Paris, and works with prominent sports entities such as the NFL and UEFA. The agency employs data analytics to develop strategies, offer technology solutions, and create tailored content that resonates with fans. By packaging and selling sponsorships, Two Circles enables its clients to enhance their commercial performance and engage more effectively with their audience. What sets Two Circles apart from its competitors is its strong emphasis on data-driven decision-making, which helps clients optimize their revenue streams and improve fan relationships. The company's goal is to empower sports organizations to make informed choices that lead to growth and profitability.

London, United KingdomHeadquarters

2011Year Founded

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, ConsultingIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Performance Bonus

Health Insurance

Professional Development Budget

Risks

Integration challenges from acquiring Spring Media Group may disrupt existing operations.

Expansion into media rights may increase competition with established media companies.

Cultural clashes from Kore acquisition could affect performance of the combined entity.

Differentiation

Two Circles leverages data analytics to enhance fan engagement and revenue growth.

The company operates from eight international offices, serving major sports organizations.

Two Circles offers proprietary technology solutions for tailored content and sponsorship sales.

Upsides

Acquisition of Spring Media Group expands Two Circles' media rights and streaming capabilities.

Partnership with Professional Triathletes Organisation boosts Two Circles' presence in triathlon sports.

Investment from Otro Capital and Bolt Ventures supports Two Circles' strategic growth initiatives.

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