Research Lead - B2B

Requirements

Candidates should possess 6+ years of experience conducting user & market research and driving tangible outcomes, 6+ years of experience using varied quantitative and qualitative research techniques, 2+ years of experience with B2B research, interviewing audiences with highly complex organizational decision-making scenarios, experience with using insights from interviews to drive customer journey mapping, and a Bachelor’s degree or higher in Experimental Psychology, Cognitive Psychology, Human Factors, Journalism, Human-Computer Interaction, Design, Business, Marketing, or a related field. Demonstrated ability to effectively communicate rich customer data and articulate the implications of research findings is required, along with strong business acumen, the ability to advocate for inclusive, user-centric, and data-driven experiences, excellent project management skills, and demonstrated ability to work cross-functionally.