Reporter Relations Representative at Feed Media Group

Hastings, Hawke's Bay, New Zealand

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TelemedicineIndustries

Requirements

Customer service experience
High level of accuracy and attention to detail
Excellent written & verbal communication skills
Ability to handle sensitive or confidential information competently
Experience with stakeholder management within a business
Excellent time management
Experience managing your own workload and working independently
Strong administration skills and IT literacy
Evidence of working in a fast-paced environment
Excellent problem-solving skills

Responsibilities

Responsible for up to 50 contracted Doctors (Reporters) at any one time
Liaise with Doctors about shift patterns, dropped shifts, and working extra hours
Ensure Doctors have the best reporting experience
Act as the ‘go to’ person for Doctors, their “voice”
Liaise with other departments across Medica to ensure minimal downtime in reporting
Maximise productivity and revenue for the business
Work to KPIs and targets, sometimes under pressure

Skills

Customer Service

Stakeholder Management

Written Communication

Verbal Communication

Time Management

Administration

IT Literacy

Attention to Detail

Feed Media Group

About Feed Media Group

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

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