[Remote] Renewals Specialist at Granicus

Costa Rica

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Government Technology, SaaS, Cloud ServicesIndustries

Skills

Key technologies and capabilities for this role

Account ManagementContract ProcessingCustomer ServiceRenewal ManagementAdministrative SkillsCross-functional Collaboration

Questions & Answers

Common questions about this position

Is this position remote or does it require office work?

This is a remote-first role with the option for in-office work near company hubs.

What skills are required for the Renewals Specialist role?

Requirements include being early in your career, fluency in Spanish and English, attention to detail, exceptional written and verbal communication skills, comfort interacting with all levels of a professional organization, and outstanding interpersonal skills with customer service experience.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Granicus?

Granicus is dedicated to supporting customers with equitable and inclusive technology solutions, has been recognized on the GovTech 100 list for five consecutive years, and named one of the best companies to work for by BuiltIn.

What makes a strong candidate for this Renewals Specialist position?

Strong candidates are early in their career, fluent in Spanish and English, with exceptional attention to detail, communication skills, and the ability to interact comfortably with all levels of a professional organization while providing outstanding customer service.

Granicus

Digital solutions for government agencies

About Granicus

Granicus provides digital solutions specifically designed for government agencies and public sector organizations. Their software products help improve the efficiency and transparency of government operations. Granicus offers a variety of tools, including platforms for managing public meetings, live streaming legislative sessions, and facilitating citizen engagement and feedback. These solutions enable government entities to communicate better with citizens and deliver services online more effectively. Unlike many competitors, Granicus focuses exclusively on the GovTech market, catering to a wide range of clients from federal to local government levels. The company's goal is to enhance public engagement and streamline government processes through technology, generating revenue primarily through subscription-based services and professional support.

Core, West VirginiaHeadquarters

1999Year Founded

$10MTotal Funding

EARLY_VCCompany Stage

Government & Public SectorIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Company Match

Paid Parental Leave

Group legal coverage

Risks

Integration challenges with Simpleview and SmartGov may delay product enhancements.

Focus on destination marketing could divert attention from core GovTech services.

Intensifying competition in the GovTech market pressures Granicus to innovate rapidly.

Differentiation

Granicus specializes in digital solutions for government agencies, enhancing public engagement.

The company offers subscription-based services, ensuring a steady revenue stream.

Granicus provides tools for managing public meetings and live video streaming.

Upsides

Increased demand for digital public engagement tools boosts Granicus' market potential.

Acquisitions of Simpleview and SmartGov expand Granicus' market share and service offerings.

Growing government funding for digital transformation projects offers new revenue streams.

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