Job Description: MSSP Partner Renewals Manager (Americas)

Employment Type: Full-time

Position Overview

CrowdStrike, a global leader in cybersecurity, is seeking an experienced MSSP Partner Renewals Manager for the Americas region. This strategic role is focused on managing and growing CrowdStrike's MSSP partner renewals, ensuring high retention rates and identifying expansion opportunities within the existing MSSP partner base.

About CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, our community, and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

What You'll Do

• Drive renewal strategy and execution for an assigned MSSP partners portfolio.
• Proactively manage renewal pipelines and forecast accuracy.
• Collaborate with MSSP Partners to ensure timely contract renewals.
• Identify and pursue upsell/cross-sell opportunities within existing accounts.
• Monitor and analyze partner usage, adoption, and satisfaction metrics.
• Work closely with Sales, Partner Success, and Customer Success teams.

What You'll Need

• 3+ years of experience in software/SaaS renewals, preferably in cybersecurity.
• Proven track record of managing enterprise-level partnerships.
• Strong understanding of MSSP business models and the security landscape.
• Excellent communication and negotiation skills.
• Fluency in English.

Bonus Points

• Experience with CrowdStrike products and services.
• Knowledge of Security market dynamics and business practices.
• Previous experience working with MSSPs or channel partners.
• Familiarity with CRM systems (Salesforce preferred).
• Strong analytical and problem-solving abilities.
• Excellence in relationship management.
• Strategic thinking and business acumen.
• Project management and organizational skills.
• Ability to work independently and as part of a team.

#LI-CL1 #LI-Remote

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ across the globe.

Equal Opportunity Employer

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational activities--on merit, qualifications, and business needs.