Renewals Sales Specialist at Adobe

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

3-5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success
Prior account management experience around the renewal of Enterprise Agreements, including understanding customer use cases, product usage, and legal terms
Understanding of the sales cycle and solution selling process into Strategic Accounts (helpful, but not required)
Excellent communication and interpersonal skills; must be an active listener
Experience in prospect to closure and holding quota for your own territory
Ability to accurately forecast and manage pipeline on a monthly and quarterly basis
Ability to keep accurate and up-to-date records of all deals in the CRM system
Highly organized with the ability to work in a fast-paced environment

Responsibilities

Drive and close renewal opportunities and upsell in the Strategic Commercial Enterprise space for the Enterprise Term License Agreement (ETLA) program
Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes
Drive DX Customer Retention using customer insights, usage, understanding of business issues, and company objectives
Leverage Mutual Action Plans to drive on-time renewals
Effective planning skills to plan out customer renewals and timelines throughout the FY
Work closely with Account Directors and Product Specialists to strategically plan customer retention and growth plans within each existing Adobe relationship
Add additional growth to every renewal as well as uncover growth opportunities beyond the current Adobe relationship
Management of existing accounts through the renewal of enterprise agreements and finding new opportunities within the account base

Skills

Key technologies and capabilities for this role

SalesAccount ManagementRenewalsUpsellCustomer RetentionEnterprise AgreementsETLAMutual Action PlansTime ManagementCustomer Insights

Questions & Answers

Common questions about this position

What is the salary range for this Renewals Sales Specialist position?

This information is not specified in the job description.

Is this role remote or does it require office work?

The role is based out of Adobe offices in San Francisco, Los Angeles, Lehi, Denver, New York, or McLean.

What skills and experience are required for this position?

Candidates need 3-5 years of inside/outside sales experience in enterprise software, prior account management experience with Enterprise Agreement renewals, excellent communication and interpersonal skills, and the ability to forecast pipeline and manage CRM records.

What is Adobe's company culture like?

Adobe is passionate about empowering people to create digital experiences, committed to exceptional employee experiences with respect and equal opportunity, and believes new ideas can come from everywhere in the organization.

What makes a strong candidate for this Renewals Sales Specialist role?

A strong candidate has 3-5 years of enterprise software sales experience with a proven track record, account management expertise in renewals including customer use cases and legal terms, and strong skills in communication, time management, forecasting, and CRM usage.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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