Renewals Manager at SailPoint

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cybersecurity, Financial ServicesIndustries

Requirements

5-7+ years of professional work experience as part of an enterprise software company or systems integrator, including 3+ years of Engagement Manager or Project Manager experience
Excellent organizational skills
Excellent communication skills and extensive experience working with clients and partners
Experience with Project Management duties (project planning)

Responsibilities

Organize and forecast the recurring services renewals
Collaborate with the customer teams on renewal accounts
Enable the services team on successful renewal motions
Organize Business Review Checkpoints to drive renewal success
Develop budgeting and coordinate license co-term with account team
Coordinate internal account reviews with customer account team
Develop renewal strategies and identify upsell / expand opportunities
Assist with the sales process for services portions of new deals and renewals, including presentations, RFP responses, proposal negotiation, and statement of work generation
Ensure that services are provided, implemented correctly and billed in a timely and accurate manner
Manage with a focus on profitability and productivity to ensure client satisfaction
Manage the business relationship between SailPoint and assigned client accounts
Monitor accounts for change in solution/product usage, personnel, goals, mission, financial conditions, competitor involvement and other areas that could have an effect on clients’ ongoing use and/or satisfaction with SailPoint’s products and services
Provide strategic updates on services renewal trends to SailPoint Senior Management
Identify new opportunities for expanding SailPoint product/service usage to maximize client success and SailPoint revenue growth

Skills

Renewals Management

Revenue Forecasting

Customer Engagement

Project Scoping

Service Delivery

Account Management

Client Relationship Management

Risk Assessment

Problem Solving

Multitasking

SailPoint

Provides identity security solutions for enterprises

About SailPoint

SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.

Austin, TexasHeadquarters

2004Year Founded

$20.7MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Risks

Emerging identity management startups increase competition, potentially eroding market share.

Rapid technological changes may outpace SailPoint's innovation, risking solution obsolescence.

Integration challenges with acquisitions like SecZetta may disrupt services or misalign strategies.

Differentiation

SailPoint specializes in managing and securing digital identities for enterprises.

The company leverages AI and machine learning to enhance identity security solutions.

SailPoint's IdentityIQ provides visibility and control over user access.

Upsides

Growing demand for remote work security boosts SailPoint's remote access management features.

Rising adoption of AI-driven identity analytics aligns with SailPoint's AI capabilities.

Increased regulatory requirements drive demand for SailPoint's identity governance solutions.

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