Growth Sales Representative
AlteraSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Housing, HealthcareIndustries
Requirements
- 2+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
- Demonstrated experience in consistently meeting and exceeding quotas
- Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus
- Effective communicator with strong interpersonal and collaboration skills
- Bonus: Experience working in real estate or prop tech
- Willingness to work in person at our office at least 4 days a week
Responsibilities
- Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
- Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
- Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
- Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
- Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs
- Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Renewal Manager position?
This information is not specified in the job description.
Is this role remote or onsite?
The role is onsite, with a requirement to work in person at the office at least 4 days a week.
What skills and experience are required for this role?
Candidates need 2+ years in a client-facing, quota-carrying role like renewals, account management, sales, or customer success, preferably in SaaS, with demonstrated quota achievement, experience in complex renewal processes as a plus, strong communication and collaboration skills.
What is the company culture like at EliseAI?
EliseAI offers a high-impact environment at a scaling unicorn startup where you'll write the playbook, face daily challenges to scale operations, learn from successes and failures, and receive team support.
What makes a strong candidate for the Renewal Manager role?
Strong candidates have 2+ years in client-facing quota-carrying roles in SaaS, proven quota exceedance, experience with complex renewals, excellent communication skills, and bonus experience in real estate or prop tech.
EliseAI
Conversational AI solutions for businesses
About EliseAI
EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.
New York City, New YorkHeadquarters
2017Year Founded
$138MTotal Funding
SERIES_DCompany Stage
Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries
201-500Employees
Benefits
Equity in the company in the form of stock options
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Monthly fitness stipend
Fun company social events through our Elise and the City program
Unlimited vacation and paid holidays
Risks
Increased competition from companies like Colleen AI and Funnel may erode market share.
Expansion into healthcare faces challenges due to regulatory requirements and integration issues.
Reliance on proprietary technology poses risks if competitors develop superior solutions.
Differentiation
EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.
The platform handles 50% of tour appointments, with 27% scheduled after business hours.
EliseAI supports multiple languages, enhancing its utility in diverse markets.
Upsides
EliseAI's Series D funding of $75M boosts its market expansion and product development.
The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.
Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.
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