[Remote] Renewal Specialist at Saviynt

United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Identity Security, Cybersecurity, SaaSIndustries

Requirements

2–3 years of experience in SaaS renewals, sales operations, customer success, or account management
Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.)
Excellent communication and negotiation skills, with the ability to influence customer decision-making
Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously
Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar
Collaborative mindset with a customer-first attitude
Bachelor’s degree in Business, Finance, or equivalent work experience
Experience working in cybersecurity, identity management, or enterprise software environments (preferred)
Familiarity with global regions (EMEA, APAC, LATAM) and renewal practices across those markets (preferred)
Bilingual (English/Spanish or other languages) is a plus

Responsibilities

Manage the end-to-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals
Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers
Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments
Identify upsell, cross-sell, and co-terming opportunities during the renewal process
Ensure compliance with pricing guidelines, contractual obligations, and approval policies
Forecast renewal bookings and maintain accurate renewal data in Salesforce
Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals
Monitor at-risk accounts, flag churn risks early, and support customer retention strategies
Maintain detailed records and documentation for audits and compliance
Support continuous process improvements and system enhancements related to the renewals lifecycle

Skills

Key technologies and capabilities for this role

SalesforceRenewal ManagementCustomer SuccessAccount ManagementForecastingContract CompliancePricing GuidelinesUpsellCross-sell

Questions & Answers

Common questions about this position

What compensation and benefits does Saviynt offer?

Saviynt offers competitive compensation, equity, and benefits.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What experience and skills are required for the Renewal Specialist role?

Candidates need 2–3 years of experience in SaaS renewals, sales operations, customer success, or account management, strong understanding of recurring revenue models and quoting tools like CPQ and Salesforce, excellent communication and negotiation skills, proficiency in Microsoft Excel and CRM/ERP systems, and a collaborative customer-first mindset.

What is the company culture like at Saviynt?

Saviynt has a collaborative culture focused on growth, integrity, and customer success, and is a fast-growing innovative company with global reach.

What makes a strong candidate for this Renewal Specialist position?

A strong candidate has 2–3 years in SaaS renewals or related fields, expertise in subscription models and tools like Salesforce CPQ, excellent negotiation skills, and a detail-oriented collaborative approach; a Bachelor’s degree in Business or Finance is also required.

Saviynt

Cloud-based identity security and access governance

About Saviynt

Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.

El Segundo, CaliforniaHeadquarters

2010Year Founded

$165.4MTotal Funding

DEBTCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging identity security startups pose a threat to Saviynt's market share.

Rapid AI advancements may outpace Saviynt's current technological capabilities.

Data privacy and regulatory challenges could hinder global service expansion.

Differentiation

Saviynt offers a unified platform for cloud, enterprise, and big data security.

The AI-powered Intelligence Suite enhances decision-making in identity and access management.

Saviynt's user-friendly platform simplifies identity lifecycle management with automated workflows.

Upsides

Saviynt's recognition as a 2024 Gartner Customers' Choice highlights strong customer satisfaction.

Partnership with SPG expands cybersecurity capabilities and market reach.

Hiring industry experts strengthens Saviynt's leadership and product marketing efforts.

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