Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal, Professional ServicesIndustries
Requirements
Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance (commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history)
Minimum two years of hands-on e-Billing experience in a law-firm or professional organization required (four years preferred)
Hands-on familiarity with multiple e-billing vendor systems and outside counsel guidelines
Strong technology and office skills, including advanced proficiency in Excel, Word, and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports
Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player
Detail-oriented with a customer service approach and attitude for problem-solving
Anticipate work needs, organize workflow; follow through with minimal direction and follow up independently
Multi-task, use time efficiently, and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment, and successfully prioritize and adapt to changing demands
Flexibility to adjust to varied situations and possibly work weekends or evenings as needed
Able to influence/steer at a senior and executive level within and outside client groups
Responsibilities
Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests (essential function)
Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in all aspects related to electronic billing (essential function)
Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process (essential function)
Act as liaison between billing attorney/secretarial staff and clients' staff assigned to electronic billing by providing expert level subject matter support (essential function)
Liaise with billing attorney/secretary and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions (essential function)
Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system (essential function)
Work collaboratively with department’s supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
Promote effective work practices, working as a team member, and show respect for co-workers