Remote Digital Experience Specialist - Canada at Baton

Canada

Baton Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Content Marketing, Digital MarketingIndustries

Requirements

  • Bachelor’s degree preferred
  • Minimum 2 years of relevant experience in UX, web design, digital strategy, or content marketing
  • Excellent communication skills

Responsibilities

  • Analyze website performance metrics to inform strategic recommendations
  • Lead content audits and create Keep-Update-Delete reports
  • Develop intuitive navigation structures and information architecture
  • Design and build website content using platforms such as WordPress (Elementor), HubSpot, Webflow, and others
  • Provide UX and CRO-focused feedback on wireframes and visual designs
  • Ensure alignment with client brand messaging and visual identity
  • Co-lead the project delivery process alongside a Project Manager
  • Contribute to user journey mapping and documentation
  • Conduct quality assurance (QA) reviews of built pages to ensure content accuracy, design consistency, and functional integrity across devices and browsers
  • Propose and implement A/B and multivariate tests to support continuous improvement
  • Conduct qualitative research, including stakeholder interviews and persona development
  • Conduct information architecture (IA) and UX audits, including heuristic evaluations and gap analysis
  • Support brand messaging strategy and product positioning
  • Collaborate on naming, copy tone, and style guidance deliverables
  • Analyze digital properties such as YouTube channels for branding, UX, and conversion opportunities
  • Deliver high-quality, on-spec work within established deadlines
  • Communicate clearly and confidently with internal teams and client stakeholders
  • Collaborate across departments including design, development, content, and SEO
  • Track project progress in internal project management tools
  • Review and edit deliverables from colleagues as part of peer-review workflows
  • Maintain alignment with client goals and internal quality standards
  • Assist with formatting, information synthesis, and reporting as needed
  • Explore and develop new service offerings, with the support of managers and senior colleagues
  • Understand and gain insights into industry trends and standards around data analysis and reporting, lead generation, design best practice and content marketing
  • Collaborate with senior members of staff to develop strong in-house knowledge stores, policies and processes
  • Work closely with Brafton's development team, CMS, production teams and other departments toward the timely and successful completion of tasks
  • Contribute to the evolution of service offerings and internal processes
  • Stay current with industry trends in UX, data analysis, and content strategy
  • Help build knowledge libraries, templates, and best practice documentation

Skills

WordPress
Elementor
HubSpot
Webflow
UX
CRO
Information Architecture
A/B Testing
Content Audit
User Journey Mapping
QA Testing

Baton

Marketplace for buying and selling small businesses

About Baton

BatonMarket.com is a marketplace for buying and selling small businesses, providing a user-friendly platform for small business owners and potential buyers. They offer free business valuations by a Chartered Financial Analyst and ensure all listings are verified with financial data, making the buying process more efficient. BatonMarket.com stands out by charging fees to a network of partners for additional services, allowing them to provide essential services at no cost to business owners. Their goal is to facilitate smooth transactions and support small business owners in improving their operations.

Richmond, MassachusettsHeadquarters
2021Year Founded
$5.4MTotal Funding
SEEDCompany Stage
Consulting, Financial Services, Real EstateIndustries
11-50Employees

Benefits

Health Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Flexible Work Hours
Mental Health Support
Parental Leave

Risks

Emerging platforms like MicroAcquire increase competition in the SMB acquisition market.
Reliance on partner fees may be threatened if partners bypass Baton.
Economic downturns could reduce small business sales, affecting Baton's transaction volume.

Differentiation

Baton offers free business valuations by a Chartered Financial Analyst.
Baton provides verified listings with 3-5 years of financial data.
Baton facilitates productive introductions between buyers and sellers.

Upsides

Baton raised $2.8M, indicating strong investor confidence.
Baton generated 500 free valuations, showing high demand for their services.
Baton leverages AI to offer 4 million business estimates, enhancing valuation accuracy.

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