Remote Acute Care RN, Night Shift Care OnDemand at Devoted Health

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Compact RN license and willingness to obtain additional licenses as needed (for non-compact states)
Minimum of 4 years of RN patient care experience
Prior clinical triage experience in Emergency Department, urgent care, primary care or clinical patient care helpline
Telehealth experience required
Exceptional communication and listening skills
Ability to enjoy fast-paced work and task switch
Eagerness to learn and develop skills navigating electronic medical records and remote telephone and virtual video systems

Responsibilities

Engaging with members by telephone to provide clinical advice
Connecting members with the care they need, including triage to providers
Promoting the model of caring for patients like family and safeguarding the collaborative team-based culture
Delivering support to patients with urgent care complaints across multiple geographies
Listening to patients to provide medical education and direct them to the next level of care
Working as a member of a team to ensure members receive the necessary care
Enthusiastically participating in learning sessions and team-building activities

Skills

Devoted Health

Medicare Advantage plans with personalized support

About Devoted Health

Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.

Waltham, MassachusettsHeadquarters

2017Year Founded

$2,194.5MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Comprehensive health plan

401(k) retirement plan

Generous vacation and holiday time

Lyra mental health resources

Time off to vote

Risks

Increased competition from Medicare Advantage providers like Clover Health and Oscar Health.

Potential regulatory changes affecting Medicare Advantage plans by CMS.

Rising healthcare costs could impact the affordability of Devoted Health's plans.

Differentiation

Devoted Health offers personalized assistance through Devoted Health Guides for member support.

The company emphasizes preventive care with its Devoted Dollars rewards program.

Devoted Health integrates virtual and in-home care with top local providers.

Upsides

Devoted Health raised $287 million in Series E funding in 2024.

The company expanded Medicare Advantage plans to eight new states in 2023.

Devoted Health achieved a 5-star Medicare Advantage rating in Ohio in 2023.

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