Responsibilities

The Release Management Analyst will be responsible for creating and maintaining deployment schedules and agendas, confirming the status of completed deployments, and ensuring ticket creation, approval, and scheduling are managed effectively. They will support the issue resolution process, acting as a primary point of reference for stakeholders, and liaising regularly to address queries and develop working relationships. Additionally, the role involves setting up new clients utilizing Release Management services, sharing documentation and training, attending meetings, and monitoring deployments, as well as participating in calls to review patch readiness.