Relationship Manager, Institutional Trust - Asset Owner Segment, Americas at Northern Trust

Chicago, Illinois, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Asset ManagementIndustries

Requirements

Work in a team environment sharing expertise and experiences
Manage 18-22 institutional clients covering $6 to $8 M in annual revenue
Specialize in one client type or manage clients across various types (endowments, foundations, corporations, pensions, multi-national entities, insurance companies)

Responsibilities

Ensure full understanding of client business and needs to develop relationship plan detailing specific client expectations and future opportunities
Execute relationship plan by engaging product (asset servicing, investments, brokerage, banking, etc.) and/or managing operational partners to deliver on expectations or develop and execute new solutions
Initiate conversations with clients and their advisors to keep them up to date on industry trends, regulatory changes, and appropriate new bank products and services
Work with senior managers to ensure escalation of issues and communicate product gaps or opportunities
Complete annual service reviews for every client to ensure satisfaction
Strategically lead institutional asset servicing client relationships to ensure client satisfaction, retention, and revenue growth while mitigating risk for both the client and organization

Skills

Key technologies and capabilities for this role

Relationship ManagementAsset ServicingInstitutional TrustClient ManagementBusiness DevelopmentFinancial Services

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position follows a balanced hybrid working model, allowing time between working in the office and working from home.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills or experience are required for this role?

Top candidates need experience leading institutional asset servicing client relationships, ensuring client satisfaction, retention, revenue growth, and risk mitigation, with the ability to work in a team sharing expertise.

What is the company culture like?

The culture emphasizes putting culture at the core, with people, behaviors, and decisions influencing success, guided by enduring principles of service, expertise, and integrity.

What makes a strong candidate for this role?

Strong candidates can strategically lead client relationships for satisfaction, retention, and growth, manage 18-22 institutional clients generating $6 to $8M in revenue, and thrive in a team sharing expertise.