Regional Training Manager at Dollar Tree

Rochester, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Training and Facilitation experience
Ability to work in a fast-paced, ever-changing, results-based environment
Comprehensive knowledge of store operations processes, practices, and standards
Emotional intelligence, adaptability, and ability to lead change
Willingness to travel up to 12 days per month (including air travel, driving company vehicle up to 5 hours, shuttles, trains, and rental cars)
Ability to establish and maintain effective regional business partnerships
Expertise as a subject matter expert (SME) in instructional design and development of training content

Responsibilities

Support retail field training implementation
Conduct District Manager Training and Train-The-Trainer sessions
Handle selection, assessment, oversight, certification, and ongoing management of the Grand Opening Look Daily (G.O.L.D.) Store Training Program
Ensure quality and full completion of District Manager and Store Manager training and certification prior to assignment to new roles
Provide professional classroom and in-store experiential facilitation of major field training initiatives
Strategically plan and align training deployment in key markets to support the People Plan and learning governance strategy
Act as training business partner to Regional Directors and District Managers, providing regular business updates and training solutions
Interact with all levels of the business, including senior leaders during major training initiatives
Oversee GOLD Store Trainers (GST), including identification, in-store assessment, certification, and ongoing retention/succession
Ensure the Store Manager (SM) Training Program is executed per company expectations, producing highly proficient Store Managers
Oversee and manage the District Manager (DM) Training Program, creating training plans and providing high-level ongoing interaction and support
Facilitate GST Certification Sessions once per quarter
Facilitate SSC/Zone-based DM Training Program
Conduct Train-The-Trainer sessions with DM Trainers
Facilitate large groups of 80–120 people during major company events
Implement best-in-class learning strategies using adult learning principles and methodologies

Skills

Key technologies and capabilities for this role

Training FacilitationTrain-The-TrainerInstructional DesignStore OperationsClassroom FacilitationExperiential LearningBusiness PartneringTraining Program ManagementDistrict Manager TrainingStore Manager Training

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

This is a position at Dollar Tree’s corporate office supporting retail field training implementation.

What travel is required for the Regional Training Manager role?

The role requires willingness to travel up to 12 days per month, which may include air travel, driving a company vehicle for up to 5 hours, shuttles, trains, and rental cars.

What key skills and experience are needed for this position?

The role requires training and facilitation experience, comprehensive knowledge of store operations, emotional intelligence, adaptability, ability to lead change, and skills in instructional design as a subject matter expert.

What is the company culture like at Dollar Tree for this role?

Dollar Tree values a dynamic team environment, models company values daily, demonstrates high professionalism, and supports making it a great place to work in a fast-paced, rapidly growing organization.

What makes a strong candidate for the Regional Training Manager position?

Strong candidates have training and facilitation experience, ability to thrive in fast-paced environments, expertise in store operations, and skills in building business partnerships with leaders at all levels.

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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