Regional Service Manager 1 West

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Healthcare EquipmentIndustries

Requirements

The candidate must be a degree holder in Engineering, preferably with a specialization in Biomedical Engineering, and possess at least 4 to 5 years of experience in the Medical Devices/Equipment industry with responsibility for service revenues. Proficiency in MS Office suite products like Word, Excel, and PowerPoint is also required. No travel is expected.

Responsibilities

The Regional Service Manager will manage operations across assigned Service Centers within the country, overseeing operational metrics and workplace organization. They will lead teams to improve spare parts productivity, provide services to neighboring countries, and execute strategies to reduce service turnaround time and free warranty services. Responsibilities also include analyzing spare parts consumption, predicting equipment breakdowns, ensuring compliance with preventive plans, preparing service contracts, identifying growth opportunities, utilizing JDE/ERP for reporting and business analytics, managing spare parts inventory, determining reorder levels, building strategies to achieve service revenue targets, and meeting customer expectations by proactively gathering feedback on service performance.

Skills

Operations Management

Service Management

Inventory Management

Analytics

ERP

JDE

MS Office Suite

Customer Service

Strategic Planning

Team Leadership

Biomedical Engineering

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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