Ninja Van

Regional Senior/Associate, Cross Border (Air)

Subang Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Data & AnalyticsIndustries

Requirements

Candidates should possess a strong background in logistics or supply chain management, with experience in air freight operations. Excellent communication and interpersonal skills are essential, along with a proven ability to manage vendor relationships and internal stakeholder coordination. Familiarity with customs clearance processes and documentation is required, as well as the ability to drive operational excellence and process improvements.

Responsibilities

The Regional Senior/Associate will supervise daily functionalities of the air freight and customs clearance operations teams for Intra-ASEAN. They will work closely with the Intra-ASEAN Air Freight Manager to ensure resources are effectively utilized for day-to-day operations and exceptional cases. The role involves driving operational excellence by improving processes, documenting operating procedures, and ensuring alignment among team members. Additionally, the incumbent will manage air freight bookings, maintain relationships with vendors, and ensure effective communication regarding operational issues.

Skills

Logistics

Freight

Coordination

Communication

Vendor Management

Stakeholder Management

Problem-Solving

Data-Driven

Algorithm-based optimization

Routing

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Key Metrics

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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