Senior Customs Associate

Position Overview

• Location Type: [Not Specified]
• Job Type: [Not Specified]
• Salary: $55,000 - $75,000 USD

Quince is seeking an experienced Customs Associate to join their team. The ideal candidate will have a strong understanding of transactional customs brokerage, U.S. Customs and PGA regulations, and customs brokerage operations, with a preference for experience in e-commerce. This role requires attention to detail, a data-driven approach, and the ability to balance speed with compliance.

Our Story

Quince was founded on the principle that high-quality goods should not come with exorbitant price tags. Our mission is to create products that rival luxury brands in quality but are offered at significantly lower prices.

Our Values

• Customer First: Customer satisfaction is our highest priority.
• High Quality: We believe in the tangible difference of premium materials and superior production standards.
• Essential Design: We focus on curating the best products rather than chasing trends.
• Always a Better Deal: Through innovation and transparent pricing, we aim to provide the best value for our customers and partners.
• Environmentally and Socially Conscious: We are committed to sustainable materials and ethical production practices, ensuring a cleaner environment and fair wages.

Our Team and Success

Quince is a retail and technology company built by a team with extensive experience in retail, technology, and early-stage company development. You will collaborate with a talented team from institutions and companies such as Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, and Nike.

Responsibilities

• Ensure timely filing of AMS/ACAS and ISF data, and customs entries.
• Resolve exceptions promptly.
• Ensure timely approval of daily statements to CBP.
• Coordinate with internal teams and external supply chain partners for timely clearance of goods when third-party brokers are utilized.
• Support daily/weekly reporting and internal auditing.

Desired Skills and Qualifications

• Experience: Proven track record of at least 3-5 years in customs brokerage operations, or possession of a valid U.S. Customs Brokers License. A desire to pursue a U.S. Customs Brokers License is encouraged if not currently licensed.
• Transportation Modes: Experience with all modes of transportation, with a primary focus on air, truck, and ocean. Experience with PGA declarations is required.
• E-commerce: Experience with e-commerce and de minimis shipments is a plus.
• Software Skills: Strong Excel skills. Experience with Looker is a plus.
• Problem-Solving: Strong problem-solving capabilities and the ability to operate independently with sound judgment when escalating issues.
• Communication: Excellent written and verbal communication skills for effective interaction with customers, customs authorities, and internal teams.
• Education: A Bachelor's degree is preferred but not required.

Compensation

Compensation is determined by market indicators, considering your specific job family, background, skills, and experience. Bonus eligibility is role-dependent and based on the position's impact and contribution to strategic goals.

Equal Employment Opportunity

Quince provides equal employment opportunities to all employees and applicants for employment. Discrimination and harassment of any type are prohibited, including but not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Security Advisory: Beware of Frauds

Quince is committed to recruiting top talent and maintaining legitimate recruitment practices. Initial communications will primarily be through official Quince email addresses and LinkedIn. Please be wary of deviations from these official channels. Personal data and sensitive information will not be solicited during the application process.