[Remote] Regional IoT Technical Lead at Astra

Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

IoT, Smart Buildings, TechnologyIndustries

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related field
5+ years of experience in IoT systems, smart building technologies, or enterprise technical operations
Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics
Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols
Experience with ServiceNow, ICM, and enterprise support tools
Proven ability to create and manage technical documentation and knowledge bases
Strong communication skills with the ability to translate technical findings into actionable insights

Responsibilities

Own the technical performance and operational integrity of all IoT-based systems and devices within the assigned region
Provide expert-level diagnostics and support for Azure IoT services, telemetry platforms, and integrated applications
Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies within the region
Lead root cause analysis and present investigatory findings to the SDS Global Team and Regional Manager
Manage and resolve ServiceNow and ICM tickets; escalate unresolved issues to the Global Service Coordinator and Regional Manager
Maintain and troubleshoot network connectivity, including port configurations, firewall rules, and secure system integrations
Support lifecycle planning, preventative maintenance, and system refresh/decommission efforts in coordination with the Regional Manager
Create and maintain region-specific technical documentation, including SOPs, Knowledge Base articles, and system architecture diagrams
Ensure documentation reflects regional configurations, constraints, and Microsoft best practices
Contribute to global knowledge-sharing initiatives and support governance through accurate reporting and documentation
Coordinate with project teams to support seamless onboarding and decommissioning of IoT devices with minimal operational disruption
Ensure all technical operations comply with Microsoft Data Privacy and regional regulatory standards
Respond to dynamic operational needs and provide hands-on technical support as required

Skills

Key technologies and capabilities for this role

Azure IoTIoTSmart Building SolutionsNetwork InfrastructureTelemetry PlatformsServiceNowICMFirewall RulesPort ConfigurationsMicrosoft Best PracticesRoot Cause AnalysisSystem ArchitectureSOPs

Questions & Answers

Common questions about this position

What is the salary range for the Regional IoT Technical Lead position?

The salary range is $98,040.00 - $154,800.00 USD, which represents base pay only and does not include other forms of compensation that may or may not apply.

Is this a remote role, or does it require travel or office presence?

This is a full-time role that requires 25-50% travel. Specific details on remote work or office requirements are not provided.

What key skills and experience are required for this role?

Candidates need 5+ years in IoT systems or smart building technologies, advanced knowledge of Azure IoT and telemetry systems, strong expertise in network infrastructure including port/firewall configurations, and experience with ServiceNow and ICM.

What team will the Regional IoT Technical Lead work with?

The role reports to the LMC Global Delivery and Service Manager and is part of the SDS Global Management Team, involving close collaboration with the Regional Manager and SDS Global Team.

What qualifications make a strong candidate for this position?

A Bachelor’s degree in Engineering, Computer Science, or related field, plus 5+ years of IoT experience, advanced Azure IoT knowledge, network expertise, and strong communication skills to translate technical findings into insights stand out.

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

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