Regional Account Manager - Detroit

About HopSkipDrive

At HopSkipDrive, our goal is to create opportunity for all through mobility. We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country.

Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

Role Clarification

This remote role requires frequent, in-person meetings. We are therefore only considering candidates in and around the Detroit, MI area.

Who We Are

We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact. Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions.

As a Revenue team, our goal is clear: drive revenue growth, deliver value to our clients, and redefine what’s possible in mobility—while making a meaningful difference for those who need it most.

Key Job Responsibilities

To excel in this role, you will be expected to take ownership of and demonstrate the following key job responsibilities:

• In-Person Client Engagement: Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required.
• Spearhead Enterprise Growth: Drive the success of HopSkipDrive’s rapidly expanding Enterprise business by achieving ambitious revenue growth targets and delivering impactful results.
• Manage Client Accounts: Retain and expand a portfolio of existing clients by delivering exceptional service, actively identifying upsell and cross-sell opportunities, and building a robust pipeline of new prospects.
• Seek Net-New Opportunities: Proactively identify potential leads, pinpoint key stakeholders within client organizations, and leverage existing networks, to uncover additional opportunities to deliver value with key stakeholders across school districts and government departments.
• Communicate Tailored Value: Leverage a consultative approach to identify transportation challenges and opportunities, crafting tailored solutions that align HopSkipDrive’s offerings and value proposition with client needs.
• Partner Cross-Functionally: Collaborate with internal teams including Support, Product, Trust & Safety, and Operations to implement client feedback and optimize our offerings to their needs.
• Lead Pricing Discussions: Drive pricing negotiations and shape strategic approaches to ensure long-term client alignment and growth in your metro.

Who You Are

You’re passionate about building strong client relationships, driving sales growth, and delivering impactful solutions. With expertise in account management, you confidently support school districts, navigate client challenges, and identify opportunities to expand and retain business. You’re motivated by results, and thrive in dynamic environments where your contributions directly drive success.

With the required qualifications and necessary experience listed below, your impact will be tangible and immediate:

• Strategic Sales Expertise: 2+ years of experience in sales, account management or a related role. Strong background in developing and executing comprehensive account plans, identifying upsell and cross-sell opportunities, and delivering solutions that align.