Sr Commercial Account Executive - Michigan

Southfield, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

The ideal candidate must have 5+ years of experience as a Commercial Account Executive in the IT industry, with a proven track record of achieving sales targets. Experience integrating AI into work processes, critical thinking about AI, and executive-level relationship management are essential. The role requires the ability to work within a matrixed support organization, maintain excellent CRM hygiene, and travel 20-40% (up to 50% in some cases). Candidates must reside in Michigan.

Responsibilities

The Commercial Account Executive will generate new business sales revenue for software licenses within mid-market clients (1,000-5,000 employees) in Michigan. This involves developing and executing a territory sales strategy, identifying target prospects, and conducting field sales activities. Responsibilities include partnering with marketing to drive growth, qualifying prospects, developing new sales opportunities, arranging and conducting product demonstrations, and managing existing accounts to ensure customer satisfaction and identify upsell opportunities. The role also requires acting as a trusted advisor to clients by understanding their business needs and recommending how ServiceNow can support their IT roadmap.

Skills

AI integration

Sales strategy

Territory planning

Business development

Account management

Product demonstrations

Customer relationship management

Sales quotas

Lead generation

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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