Refund Plus Coordinator at Allen Integrated Solutions LLC

Carmel, Indiana, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

High School Diploma or GED required; Vocational or Technical Training preferred
1-2 years of work-related experience required
Access to outside programming systems needed for documentation work (e.g., RFP program, Cox Automotive, and client documentation programs to obtain product contracts)

Responsibilities

Analyzing and comprehending various documents for pertinent information necessary
Inputting data into various technology platforms to execute automated processing
Documenting the cancellation refund process through denial or disbursement of funds
Utilizing external client programs to retrieve necessary documentation for cancellation process
Reviewing intake materials processed by other parties to ensure all information is accurate
Investigating flow of funds for refunds and quote information due from cancellation of ancillary products via follow-up contacts with dealers, providers, or clients by way of emails, phone calls, faxes, or letters
Attending various meetings via Teams or in office with external or internal parties related to Coordinator processes for collaboration needs
Ensuring compliance due to state-driven requirements related to product cancellations and flow of funds
Multi-tasking while navigating within the environments of multiple systems
Working within multiple programs and formats to ensure flow of funds between internal areas are accurate and efficient
Creating and brainstorming development of new and improvements for processes and procedures
Investigating various scenarios of refund and quote statuses to ensure accurate refunds to the consumer and meet state regulations
Conducting research on specific product contract language to properly resolve product cancellations
Reviewing secondary technology platforms to complete research to clear pending cancellations
Gathering product level data and resolving quote investigation process within the Refund Plus workflow
Resolving high priority loans or aged loans needing manual intervention to complete within operational and client level SLAs

Skills

Data Entry

Data Analysis

Database Maintenance

Microsoft Teams

Email Communication

Phone Communication

Compliance

Multi-tasking

Problem Solving

Research

Allen Integrated Solutions LLC

Provides technical and management services for government security missions

About Allen Integrated Solutions LLC

Allen Integrated Solutions LLC specializes in a range of technical and management services aimed at enhancing performance in government and security sectors. With a focus on integration management, intelligence, cyber security, and more, the company expertly handles missions related to national security and defense. This firm stands out as a reliable provider of comprehensive systems engineering, technical assistance, and advisory services, making it a pivotal support system for complex federal operations.

Stafford, VA 22554, USAHeadquarters

2015Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, AerospaceIndustries

11-50Employees