Regular, predictable, full attendance is essential
Ability to carry out job functions and responsibilities as assigned
Acts with honesty and integrity
Maintains a friendly and positive attitude
Works as a team with collaboration and respect
Embraces inclusion and diversity
Ability to move with speed and agility
Ability to innovate and adapt
Responsibilities
Provides members with prompt and courteous service and assistance
Replenishes, refills, stocks, and straightens merchandise
Ensures proper signage of merchandise
Keeps sales floor clean, neat, and fully organized
Replenishes milk, dairy, freezer, food, and non-food merchandise
Folds and organizes apparel, books, and other merchandise
Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins
Uses cardboard baler to dispose of cardboard
Returns all returned and re-shop merchandise to the sales floor
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Supports the application of club policies, procedures, and compliance
Ensures a safe and positive environment for members and team members
Delivers service excellence through all points of contact, including Greet, Anticipate, Appreciate (GAA)
Resolves and deescalates member concerns
Works to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized)
Understands how to access and read production and/or financial performance reporting for the department