Recovery Clerk Full Time at BJ's Wholesale Club

Plymouth, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Must successfully complete required training and certification processes
Strong interpersonal skills and attention to detail required
Ability to move about continuously on hard surfaces most of the time
Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools
Frequently requires lifting objects up to 30 pounds
Regular, predictable, full attendance is an essential function of this job

Responsibilities

Provides members with prompt and courteous service and assistance
Replenishes, refills, stocks, and straightens merchandise. Ensures proper signage of merchandise
Keeps sales floor clean, neat, and fully organized
Replenishes milk, dairy, freezer, food, and non-food merchandise
Folds and organizes apparel, books, and other merchandise
Removes empty cardboard from the sales floor, shelves, display cases, and replenishes box bins. Uses cardboard baler to dispose of cardboard
Returns all returned and re-shop merchandise to the sales floor
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance
Acts with honesty and integrity, leads with the member in mind, addresses concerns, and escalates as appropriate
Ensures a safe and positive environment for members and team members
Embraces inclusion and diversity, works collaboratively with respect
Delivers service excellence, resolves and deescalates member concerns
Commits to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA)
Works as a team to deliver GOLD club standards daily, including Grand Opening Look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out
Understands how to access and read production and/or financial performance reporting for the department

Skills

Key technologies and capabilities for this role

Customer ServiceStock ReplenishmentMerchandisingSales Floor OrganizationTeam CollaborationRetail Operations

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer to team members?

BJ’s pays weekly, offers eligible free BJ's Inner Circle and Supplemental memberships, generous time off programs including vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans like three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies).

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What are the main responsibilities of a Recovery Clerk?

The role involves providing members with prompt and courteous service, replenishing and stocking merchandise, ensuring proper signage, and keeping the sales floor clean, neat, and organized.

What is the company culture like at BJ's Wholesale Club?

BJ’s offers a collaborative and inclusive environment where team members can learn, grow, and be authentic, emphasizing flawless execution, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and commitment to GOLD Member Standards.

What makes a strong candidate for the Recovery Clerk position?

Strong candidates demonstrate a friendly and positive attitude, ability to work as a team, commitment to member service excellence, attention to detail in stocking and organizing, and alignment with values like honesty, integrity, and delivering GOLD club standards.