Regular, predictable, full-time attendance is essential
Ability to carry out job functions and responsibilities as assigned
Acts with honesty and integrity, leads with the member in mind, escalates concerns appropriately
Ensures a safe and positive environment, embraces inclusion and diversity, works collaboratively as a team
Maintains a friendly and positive attitude, moves with speed and agility
Understands how to access and read production and/or financial performance reporting for the department
Eligibility for benefits may vary by position (e.g., 18+ for 401(k))
Responsibilities
Provides members with prompt and courteous service and assistance
Replenishes, refills, stocks, and straightens merchandise; ensures proper signage
Keeps sales floor clean, neat, and fully organized
Replenishes milk, dairy, freezer, food, and non-food merchandise
Folds and organizes apparel, books, and other merchandise
Removes empty cardboard from sales floor, shelves, display cases, and replenishes box bins; uses cardboard baler to dispose of cardboard
Returns all returned and re-shop merchandise to the sales floor
Maintains all club policies and procedures
Delivers service excellence, resolves and deescalates member concerns, adheres to GOLD Member Standards (Greet, Anticipate, Appreciate)
Supports flawless execution of club standards, including Grand Opening Look daily, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out
Performs other duties as assigned, including working in other departments as needed